Terms and Conditions
Vivekananda Blood Bank - Blood Donation Portal
Effective Date: January 11, 2026
Last Updated: January 11, 2026
IMPORTANT: By accessing or using our Service, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use our Service.
1. Agreement to Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Vivekananda Shiksha O Sangskriti Parishad, Bangladesh ("we," "us," or "our").
By creating an account, accessing, or using our blood donation platform ("Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and Cookie Policy.
2. Eligibility
2.1 Age Requirement
You must be at least 18 years of age to use this Service. Blood donation in Bangladesh requires donors to be between 18 and 65 years old.
2.2 Blood Donor Eligibility
To register as a blood donor, you must:
- Be between 18 and 65 years of age
- Weigh at least 50 kilograms (110 pounds)
- Be in good general health
- Have no chronic illnesses that would make blood donation unsafe
- Not be under the influence of alcohol or drugs
Important: Final eligibility for blood donation is determined by qualified medical professionals at the donation site. We do not make medical eligibility determinations.
3. Account Registration
3.1 Account Creation
To use our Service, you must register by providing:
- Accurate, current, and complete information
- A valid email address
- A working phone number
- Truthful medical information (blood group, health status)
- Accurate location information
3.2 Account Security
You are responsible for:
- Maintaining confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access
- Not sharing your account with others
3.3 Unique Donor Code
Upon registration, you will receive a unique donor code (e.g., BD123456). This code is your primary identifier and is personal and non-transferable.
4. User Responsibilities
4.1 Accurate Information
You must:
- Provide accurate and truthful information
- Update your information when it changes
- Not provide false medical information
- Maintain accurate location information
Warning: False information may result in account suspension or termination and could endanger lives.
4.2 Health and Safety
You agree to:
- Assess your own health and eligibility before donating
- Disclose relevant health conditions to medical professionals
- Follow medical advice and guidelines
- Wait the required 90-day period between donations
- Set yourself as unavailable if you are not fit to donate
5. Blood Donation Guidelines
5.1 The 90-Day Safety Rule
CRITICAL SAFETY RULE:
You must wait at least 90 days between whole blood donations. This rule is strictly enforced by the platform for your safety and the safety of recipients. You cannot override this safety period.
5.2 Voluntary Donation
Blood donation through this platform is:
- Voluntary: No one should be coerced or forced to donate
- Unpaid: Blood donation is altruistic; we do not support paid donations
- Informed: Donors should understand the process and risks
- Safe: Conducted by qualified medical professionals
We strictly prohibit any form of commercial blood donation.
5.3 Right to Refuse
Medical professionals at the donation site have the final authority to accept or reject you as a donor. You agree to abide by their decisions without holding the Platform liable.
6. Blood Request Guidelines
6.1 Legitimate Requests Only
When submitting a blood request:
- Requests must be for genuine medical needs only
- You must have a legitimate relationship to the patient
- Provide accurate and complete information
- Do not submit false, fraudulent, or prank requests
False requests waste donors' time, endanger lives, and violate these Terms.
6.2 Emergency Services
CRITICAL: For life-threatening emergencies, always call emergency services (999 in Bangladesh) first. This Platform is a supplementary tool and should not replace emergency medical services.
7. Prohibited Activities
You must NOT:
Fraudulent Activities
- Submit false or fraudulent blood requests
- Provide false medical or personal information
- Impersonate another person or entity
- Create fake or multiple accounts
Commercial Exploitation
- Buy or sell blood or blood products through the Platform
- Use the Service for commercial gain
- Charge fees for blood donation
Harmful Activities
- Harass, threaten, or intimidate other users
- Engage in discriminatory behavior
- Submit malicious or offensive content
Technical Abuse
- Attempt to hack or compromise security
- Use automated tools (bots, scripts)
- Introduce viruses or malware
- Reverse engineer the Service
Consequences of Violations
Violations may result in warning, account suspension, permanent termination, legal action, or reporting to authorities.
8. Intellectual Property Rights
All content, features, and functionality of the Service are owned by Vivekananda Shiksha O Sangskriti Parishad, Bangladesh, and are protected by copyright, trademark, and other intellectual property laws.
You may NOT copy, reproduce, distribute, modify, or create derivative works of the Service without our written permission.
9. Disclaimer of Medical Advice
IMPORTANT: The Service does NOT provide medical advice, diagnosis, or treatment.
The Platform is a coordination tool to connect blood donors with those in need. It does not replace professional medical judgment or determine medical eligibility for blood donation.
Always consult qualified healthcare professionals before donating blood or for any health questions.
10. Liability and Disclaimers
10.1 Service "AS IS"
The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind.
10.2 No Guarantee of Results
We do NOT guarantee:
- That you will find a blood donor for every request
- That donors will fulfill their commitments
- The accuracy of user-provided information
- Successful blood donations or transfusions
10.3 Limitation of Liability
To the maximum extent permitted by law:
We are NOT liable for any indirect, incidental, consequential, or punitive damages, loss of profits, personal injury, or medical complications.
Our total liability shall not exceed the amount you paid to us (if any) or BDT 10,000 (Ten thousand Bangladeshi Taka).
10.4 Medical Liability
We are NOT liable for medical complications from blood donation, adverse reactions, or negligence by medical professionals. Blood donation occurs under supervision of independent medical professionals.
11. Termination
11.1 Termination by You
You may terminate your account at any time by requesting account deletion via email or profile settings.
11.2 Termination by Us
We may suspend or terminate your account immediately if you:
- Violate these Terms
- Provide false or fraudulent information
- Engage in prohibited activities
- Required by law or legal process
12. Modification of Terms
We reserve the right to modify these Terms at any time. We will notify you of changes via email or website notice notification.
For material changes, we will provide at least 30 days' advance notice. Your continued use after changes take effect constitutes acceptance of the revised Terms.
13. Governing Law
These Terms are governed by the laws of Bangladesh. Any legal action must be instituted in the courts of Bangladesh.
Dispute Resolution
- Informal Resolution: Contact us first to attempt resolution
- Mediation: Optional voluntary mediation
- Legal Action: If informal resolution fails
Any claim must be filed within one (1) year after it arose.
14. Contact Information
14. Acknowledgment
By using this Service, you acknowledge that:
- ✓ You have read and understood these Terms
- ✓ You agree to be bound by these Terms
- ✓ You meet all eligibility requirements
- ✓ All information you provide is accurate and truthful
- ✓ You understand this is not a medical service
- ✓ You understand the risks and responsibilities of blood donation
Important Reminders
🩸 Blood donation is voluntary and altruistic - Never donate under coercion or for payment.
⏱️ 90-day rule is mandatory - Wait at least 90 days between donations.
🏥 Donate at licensed facilities only - Only donate at hospitals with qualified medical staff.
🚨 Emergencies: Call 999 - This Platform supplements, but does not replace, emergency services.
📞 Honor your commitments - Follow through on your blood donation promises.
Thank you for being part of our life-saving community!
Together, we save lives. One donation at a time.
Vivekananda Blood Bank
An initiative of Vivekananda Shiksha O Sangskriti Parishad, Bangladesh
https://vsspbd.org
These Terms and Conditions were last updated on January 11, 2026 • Version 1.0